Privacy Policy

Last updated: 22 October 2026

Jagat by Sanya respects your privacy. This policy explains how we collect, use, disclose and protect personal information when you visit our website, contact us or place an order.
 

1. Who We Are

This website is operated by Sanya Ahuja, trading as Jagat by Sanya.

Email: contact@jagatbysanya.com
Phone / WhatsApp: +91 9193000001
Registered Address: 103, Nand Vihar Colony, Near Gurukul Kangri, Haridwar, Haridwar, Jwalapur, Uttarakhand 249407, India
 

2. Information We Collect

Depending on how you use our website, we may collect:

• Contact details, including your name, email, phone number and delivery or billing address.

• Order details, including purchased products, order number, order value and delivery status.

• Payment transaction references and payment status provided by our payment service provider.

• Information you submit through contact forms, email, WhatsApp or customer support.

• Technical information such as browser, device and website usage data, where collected through our website or service providers.

Please do not send us your passwords, card PIN, UPI PIN or one-time passwords.
 

3. How We Use Your Information

We may use your information to process orders, confirm payments, arrange delivery, handle cancellations and refunds, respond to enquiries, provide customer support, maintain transaction records, prevent fraud, improve our website and comply with applicable legal obligations.
 

4. Payments and Third-Party Services

Payments may be processed by third-party payment providers, including PayU if available at checkout. Website hosting, e-commerce, courier, email and communication services may also process relevant information to provide their services.

Payment providers handle payment information according to their own applicable terms and privacy policies. We do not intend to store complete payment card details on our website.
 

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential functionality, remember preferences, analyse website performance or support marketing features where enabled.

You can manage cookies through your browser settings and any consent controls available on our website. Where required by law, we will seek consent before using non-essential tracking technologies.
 

6. Sharing of Information

We may share relevant information with payment processors, website service providers, courier companies, customer-support providers and professional advisers. We may also disclose information where required or permitted by law.

We do not sell personal information as a standalone product.
 

7. Data Retention

We retain personal information for as long as reasonably necessary for order fulfilment, customer support, dispute resolution, fraud prevention and legal, tax or accounting obligations.

Information that is no longer required will be deleted or appropriately de-identified where practicable and lawful.
 

8. Security

We use reasonable safeguards to protect personal information against unauthorised access, loss, misuse or disclosure. However, no online system can guarantee absolute security.
 

9. Your Privacy Requests

Subject to applicable law, you may contact us to request access to, correction of or deletion of personal information, or to raise a privacy concern. We may need to verify your identity before responding. Certain records may need to be retained to meet legal obligations.
 

10. Children's Privacy

Our website is intended for people who can lawfully make purchases. We do not knowingly seek to collect children's personal information in violation of applicable law.

11. Changes to This Policy

We may update this policy from time to time. The latest version will be published on this page with its revised date.
 

12. Contact Us

For privacy-related questions or requests:

Jagat by Sanya
Operated by: Sanya Ahuja
Email: contact@jagatbysanya.com
Phone / WhatsApp: +91 9193000001
Registered Address: 103, Nand Vihar Colony, Near Gurukul Kangri, Haridwar, Haridwar, Jwalapur, Uttarakhand 249407, India